At INTEGRITY SUPPORT SERVICES, here after referred to as “ISS”,
your privacy is a top priority. ISS is committed to being a good steward of
your Personal Information, handling it in a responsible manner, and securing it
with administrative, technical, and physical safeguards.
We also believe in being honest, direct and transparent when
it comes to your data. ISS follows three guiding principles when it comes to
Transparency. We work hard to be transparent about what
Personal Information we collect and process. Simplicity. We try to use
easy-to-understand language to describe our privacy practices to help you make
informed choices. Control. We give you control over the Personal Information
you provide to us, including your DNA Data, and how it is used, shared, and
Things for You to Understand When You Use Our Services
When you make new discoveries with us, you should feel
confident and informed about how we use your Personal Information. Our full
Privacy Statement is below and we encourage you to read it.
Effective Date: July 30, 2019
At ISS, we enable integrity enforcement in Businesses. As a
result, we collect, process and store your Personal Information as you use our
websites, mobile applications, and services (collectively the “Services”).
Personal Information is information that can identify you, such as your name,
Identification Numbers (ID), Phone Number, email or physical address, or it may
be information that could reasonably be linked back to you, such as your
Employment History. This Privacy Statement describes our practices for collecting,
storing and processing your Personal Information and the controls we provide
describes our use of browser cookies and similar tracking technologies which is
considered a part of this Privacy Statement.
2. Account Creation
and Your Engagement with ISS Services
The Personal Information required to create a basic ISS
account is your name, an email address, Phone Number, Legal Identification
Numbers and a password. Access to ISS records to help you build an Integrity
Report requires additional personal information, including payment details and
Employment or Business History.
Account creation also requires you to agree to the ISS User
Agreement and this Privacy Statement by clicking “Continue” on the account
By clicking “Continue,” you are telling us that you consent
to ISS collecting, processing, and sharing your Personal Information as
described in this Privacy Statement and in any other documents referenced in
this Privacy Statement.
At any time, you can request ISS delete information you have
uploaded into your account.
If you no longer wish to have an ISS account, please go to
your Account Settings and request that your account be deleted.
3. What Information
Does ISS Collect From You?
ISS collects the following onformation from you to provide
the Services. In this Privacy Statement, we refer to this as your “Personal
- Account Information
- Your name
- An email address
- A password that you provide us when you create an ISS account
- Mobile phone number(s)
- Credit Card/Payment Information
Payment information, such as your credit card number, Mobile
Money Wallets and your billing address(es), when you purchase something from ISS,
such as an ISS subscription.
We collect the information that you provide when you
voluntarily create a user profile. This information may be seen by other ISS
Additional personal details that you provide in your profile
(for example, a profile image, your name, age, location, etc.), will be visible
to other ISS users.
User Provided Content
Information you provide about yourself or other living
individuals when you voluntarily contribute to the Services, or participate in
For example, you might contribute details (stories, images,
review and ratings) about you or other users, annotate ISS content or records.
Social Media Information
If you use Facebook to log into ISS Services, we collect
information from your Facebook profile that you choose to provide to us (for
example your Facebook profile information).
Additional User Information
Information that you provide to us when you answer email
surveys or online questionnaires offered through the Services.
Your 1:1 communication with other ISS users through our
communications features, as well as information you provide in communications
with ISS Member Services.
4. What Information
Does ISS Collect Through Your Use of the Services?
Computer and Mobile Device Information
Information about how you access our Services, including the
website you visited before and after ISS’s site.
The Internet protocol (“IP”) address of your computer,
mobile device, or the proxy server that you use to access the Internet, in
addition to other technical information, such as:
Your computer operating system, and Your web browser.
Your mobile device identifier provided by your mobile device
operating system and your mobile operating system.
The name of your internet service provider or mobile
Information from Cookies and similar technologies
Cookies and similar technologies as described in our Cookie
controls we provide you.
Information shared through social media features
If you interact with social media through the Services, for
example “Like,” “Tweet,” “Pin,” or “Follow Us” links to sites such as Facebook,
Twitter, Pinterest, Instagram, and YouTube, ISS will collect these interactions
and whatever account information these services make available to us.
Your interactions with these features are governed by the
privacy statement of the applicable third party company.
Information from your use of the Services
Information about your use of the Services, such as when you
search or access records, which pages you view or links you click on, or when
you add reviews, etc.
5. Information We Collect From Other Sources
Information from Public and Historical Records
ISS collects records from various sources, usually from
official record sources, including contracts, as well as business and
employment records, which may contain Personal Information relating to you.
These records are generally part of ISS’s subscription Services.
Information from Third Parties
We may also receive information about you from third
parties. For example, we may supplement the data we collect with demographic
information licensed from third parties in order to personalize the Services
and our offers to you.
6. How does ISS use
your Personal Information?
Personal Information (generally)
We use your Personal Information to provide, personalize,
improve, update and expand our Services.
- Authenticating your access to the Services and improving ISS information security;
- Processing your payments for subscriptions, ISS Integrity Reference services, and other premium services and features;
- Building new and improving existing products and Services;
- Helping you create, and providing insights about, your Business and Employment Records databases;
- Issuing surveys and questionnaires to collect Additional User Information for use in the Services, as well as facilitating product development and research initiatives;
Detecting and protecting against error, fraud, or other
criminal or malicious activity and enforcing our Terms and Conditions.
We use your Personal Information to communicate with you
about the Services, such as when we:
- Respond to your inquiries to Member Services;
- Alert you to records pertaining to people in your Business or Employment or to whom you may be related;
- Inform you of service changes or new services;
- Ask you to participate in ISS media productions or testimonials; and,
- Provide you with information or request action in response to technical, security, and other operational issues.
7. Changes to this
We may modify this Privacy Statement at any time, but we
will provide prominent advance notice of any material changes to this
Statement, such as posting a notice through the Services, on our websites, or
sending you an email, to provide you the opportunity to review the changes and
choose whether to continue using the Services.
We will also notify you of non-material changes to this
Statement as of their effective date by posting a notice through the Services,
on our websites, or sending you an email. Your continued use of our Services
after notice of non-material changes means that you consent to the updated
If you object to any changes, you may delete your account through
your Account Settings.